EXECUTIVE – TELECALLER
I connect with customers professionally, provide clear information, and help convert enquiries into successful leads.
Phone No:
+91 7851 987 500
Aashirwad Building, 1st Floor, Nr. Reliance Smart, Nasirabad Road, Adarsh Nagar, Ajmer, Rajasthan
YEARS PERFESSIONAL EXPERIENCE
I manage telecalling operations at Aakash Urja Solar Services, focusing on customer interaction, enquiry handling, and lead generation. My role is to connect with customers, understand their requirements, and guide them with the correct solar information.
I work closely with the sales and business development teams to share customer details, update enquiry status, and support smooth conversions. Whether it’s handling calls, collecting information, or clarifying customer questions, I ensure communication remains polite, professional, and clear.
With strong communication skills and a customer-first approach, I help build trust, strengthen relationships, and contribute to the company’s business growth. My aim is to deliver a positive calling experience and provide accurate support to both customers and the internal team.
I speak with customers professionally, understand their requirements, and provide the right information.
I manage enquiries, update customer details, and follow up regularly to support sales conversions.
I share accurate information with the sales team, maintain records, and contribute to organized workflow.
Bhawana Verma: +91 7851 987 500
I listen carefully, understand their needs, and guide them with clear and accurate information.
Yes, I follow up politely to check customer interest, share updates, and support the sales process.
By maintaining a polite tone, providing clear explanations, and respecting customer time.
Yes, I record details properly to maintain accurate and organized data.
By sharing verified enquiries, updating lead status, and coordinating next steps.
Through politeness, clarity, transparency, and consistent communication.
