MANAGER – HR & CRM
I create a positive work culture and ensure every customer receives a seamless, satisfying experience.
Phone No:
+91 8239 194 035
Aashirwad Building, 1st Floor, Nr. Reliance Smart, Nasirabad Road, Adarsh Nagar, Ajmer, Rajasthan
YEARS PERFESSIONAL EXPERIENCE
I am responsible for managing Human Resources and Customer Relationship Management at Aakash Urja Solar Services. My focus is on building an efficient, motivated workforce and ensuring that every customer receives respectful, timely, and supportive service throughout their solar journey.
I work closely with all departments to streamline internal communication, resolve employee concerns, and maintain a healthy work environment that supports productivity and growth. I also handle customer interactions, ensuring that their queries are addressed professionally and their experience with our company remains smooth and satisfying.
With a commitment to transparency, empathy, and organized workflow management, I help strengthen both the company’s internal team and its relationship with customers. My goal is to foster trust, efficiency, and continuous improvement in every interaction.
I ensure customers receive quick responses, clear communication, and helpful guidance through every stage of service.
I maintain a positive work culture, handle employee needs, and support operational efficiency through well-managed HR processes.
I coordinate between departments to ensure timely updates, structured communication, and a hassle-free experience for both customers and staff.
Pooja Hirani: +91 8239 194 035
I provide timely updates, handle queries, and ensure they have a smooth and well-guided experience.
I coordinate daily with team members, ensuring every customer requirement is processed accurately and efficiently.
I handle onboarding, documentation, internal communication, and help maintain a healthy work environment.
I make sure customer interactions are recorded, tracked, and resolved professionally.
By providing clear communication, quick problem resolution, and maintaining a friendly, supportive approach.
